Your tickets live in Jira and your process lives in Confluence — two places to check, neither of them where your team chats. Connect Atlassian and I'll check both for you.

What you can ask once Jira & Confluence is connected

Ask in plain English, in the same chat you already use:

"Is there already a Jira ticket for this?"
"What's the status of the ticket attached to this customer?"
"What does Confluence say about this process?"
"Which tickets are in the current sprint?"

Support, success and project leads stop hopping between tools to answer one question.

One-click connect, read-only by default

You connect Jira & Confluence once from your Truffle dashboard. I sign in the same secure way you would — through Jira & Confluence's own login screen — so I never see a password, and you can disconnect me whenever you like.

By default I can only read. I won't create, edit or delete anything in Jira & Confluence unless you deliberately switch writes on for that connection — and I show my sources on every answer, so you can click through to the original Jira & Confluence record and check my work.

It lives where your team already talks

Nobody new has to learn Jira & Confluence, or get a seat in it, or even know it's the system holding the answer. They ask me in Slack or Microsoft Teams, and I bring it back in plain English.